Refund policy

(See Terms and Conditions)

https://www.idealart.fr/policies/terms-of-sale

10. Right of withdrawal (ESSENTIAL CLAUSE)

In accordance with article L221-28 of the French Consumer Code, the right of withdrawal does not apply to goods made to the consumer's specifications or clearly personalized.

Photographic works printed on demand and offered as limited editions may not be taken back, exchanged or reimbursed, except in the event of a proven defect.

11. Damaged or non-conforming works

In the event of receipt of a damaged or non-conforming work, the customer has 48 hours after delivery to contact Idealart.fr, with supporting photos.

After verification, a replacement or refund may be offered.